Self Study Courses
Notes:
1) Due to limited supply, TT&S materials must be returned within 60 days or borrowers will be subject to a $100 replacement fee.
2) Please be courteous and limit requests to 3 classes checked out at any given time. TT&S retains the discretion to limit the number of courses checked out to any individual or company.
3) Users must register with this site and be a part of a member company to request self study courses.
4) Certificates of completion will not be mailed out by TT&S but can be printed by employees registered on this site by accessing their training records in the member area.
5) For online courses, please register at the site of the online course. TT&S does not provide registration or certificates for those.
| Course Name |
Number# |
Self-Paced |
Type |
Hours |
Year |
| Customer Service |
| Building and Closing the Sale |
A006 |
Y |
Book |
2 |
2001 |
| Better Business Writing |
A001 |
Y |
Book |
2 |
2006 |
| Calming Upset Customers |
A006 |
Y |
Book, CBT |
2 |
2006 |
| Customer Satisfaction |
A007 |
Y |
Book, CBT |
2 |
2006 |
| Quality Customer Service |
A002 |
Y |
Book, CBT |
2 |
2006 |
| Telephone Courtesy & Customer Service |
A004 |
Y |
Book, CBT |
2 |
2006 |
| Telephone Skills & Effective Communication (Telephone Skills From A to Z) |
A003 |
Y |
Book |
2 |
2000 |
| Online Courses |
| Fiber Optics from Light Brigade |
LBFO |
Y |
Online |
|
|
| Wireless Networking |
UND1 |
Y |
Online |
24 |
|
| Cellstream - Telecom 101 |
CST101 |
N |
Online |
8 |
|
| Technical - Topic Specific |
| Practical Electricity |
T002 |
Y |
Book |
6 |
1999 |
| Outside Plant Technical (McCarty Review) |
T003 |
Y |
Book |
|
|
| Fundamentals of Data & Networking |
T019 |
Y |
Book, DVD |
4 |
2006 |
| Fundamentals of Fiber Optics |
T010 |
Y |
DVD |
8 |
2013 |
| Fundamentals of Telecommunications (1) |
T006 |
Y |
DVD |
4 |
2009 |
| Fundamentals of Telecommunications (2) |
T007 |
Y |
DVD |
4 |
2009 |
| Networking Basics |
T008 |
Y |
Book |
20 |
2009 |
| Networking, Understanding (1) |
T017 |
Y |
DVD |
4 |
2009 |
| Networking, Understanding (2) |
T018 |
Y |
DVD |
4 |
2009 |
| SS7 Basics |
T016 |
Y |
Book |
15 |
2003 |
| Telecommunications, Anatomy of |
T004 |
Y |
Book |
21 |
1998 |
| VoIP, Understanding - (1) |
T013 |
Y |
DVD |
3 |
2009 |
| VoIP, Understanding - (2) |
T014 |
Y |
DVD |
3 |
2009 |
| VoIP, Understanding - (3) |
T015 |
Y |
DVD |
3 |
2009 |
| Wireless Crash Course |
T012 |
Y |
Book |
32 |
2013 |
| Locating Unlimited |
T001 |
Y |
Book, DVD |
3 |
2010 |
| Session Initiation Protocol (SIP) |
T022 |
Y |
Book |
16 |
2008 |
| Terracom Training - Telecom 101 |
T023 |
Y |
Book |
40 |
2022 |
| Understanding NEC Rquirements for Limited Energy and Communications Systems |
T024 |
Y |
Book |
16 |
2017 |
