Self Study Courses

*Please note that due to limited supply, materials must be returned within 60 days or borrowers will be subject to a $100 replacement fee.

**Also, users must register with this site and be a part of a member company to request self study courses. Certificates of completion will not be mailed out by TT&S but can be printed by employees registered on this site by accessing their training records in the member area.

VoIP, Understanding - (1)

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Provides a big-picture view of a VoIP system, identifying and explaining key VoIP components, jargon and buzzwords, plus the main standards and protocols. Reviews the many flavors of VoIP, comparing the various implementation and architecture choices. Progressing through Internet telephony, Managed IP Telephony, PBX replacement with distributed call manager systems and IP Centrex / Hosted PBX, you'll gain the knowledge to confidently differentiate VoIP architectures and discuss pros and cons of options.