This course teaches broadband technicians how to use ChatGPT as a practical daily assistant for troubleshooting, learning, packet analysis, Wi-Fi support, documentation, safety planning, escalation, and customer communication. The course starts from the ground up with ChatGPT account setup and progresses into role-specific configuration, AI-assisted workflows, and realistic broadband troubleshooting scenarios.

More details at: https://www.cellstream.com/2026/06/24/csi-ol-009-integrating-ai-into-the-broadband-technician-role/

Pricing (total class size):

5 students: $1050/student

10 students: $550/student

12 students: $475/student

(student fee based on total class size)